November 09, 2010

privacy policy

We use an order form that allow you to book a room with us. We collect your name, e-mail address, and credit card information. This information is used to process your reservation order(s). We also use these information to contact you in case there is a question or problem with the reservation. We collected your data when you registered or make purchase to enhance and personalize your booking experience. We strongly value your privacy. Your personal information provided to our web will NOT be passed along for secondary use without your explicit permission.

Our Website uses Google Analytics (www.google.com/analytics) and our Web host also provided us with a way to help us analyze the problems with our server and to administer our website. We do log IP addresses for the purposes of system administration, to track a user's specific session, or to investigate cases of fraud or other security violations on our site. Any personally identifiable information contained in our IP address logs will be treated with the same respect for your privacy that order and registration information is treated.

What are cookies and should I worry about them?

Cookies are small pieces of information that many Websites use to make online navigation easier. This data is contained on your hard drive in a file which your web browser provides for the purpose. A cookie can contain information such as a user ID. Our site can't read other data on your hard drive or read cookies created by other sites.
Our site uses cookies to keep track of your travel cart. You do not need to have cookies turned on to view our site, but you will need to accept cookies to fill the online reservation form.

Links

This site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites - this privacy statement applies solely to information collected by this site.

Who else has access to the information I provide to Vang Ngern River Resort?

vangngernresort.com does not sell, rent, or give away your personal information to anyone. We may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on vangngernresort.com; (b) protect and defend the rights or property of vangngernresort.com, and (c) act under exigent circumstances to protect the personal safety of users of vangngernresort.com, or the public.

What about my credit card number?

When it comes to fill our online reservation form, you might be worried about your credit card. All transaction related information will be passed on to the trusted financial institution, and we do NOT maintain in our server all or part of your financial information, including but not limited to credit card's name, number and expiry date.

What is vangngernresort.com doing to protect my privacy?

This site has security measures in place to protect from the loss, misuse, and alteration of information under our control. Our servers use encrypted methods for those pages which contain personally identifiable data, including your credit card and address. We routinely and zealously monitor and upgrade our security systems to ensure that we use the best security technology available.

vangngernresort.com and Spam

We will not abuse this policy the only way that you will receive email from us is when we need to contact you about your reservation.

Changes to our Privacy Statement

Any material changes in the way we use personal information will be described in future versions of this privacy statement. By booking with us you agree that our privacy statements, current at the time of your most recent booking, shall apply to all of your information, whether given to us at the time of that booking or at the time of earlier bookings. If at any time we decide to use personally identifiable information in a manner different from that stated in the privacy statement applicable to your information, we will notify you by way of an email and request your approval.

We at vangngernresort.com are sincerely committed to a safe and secure web experience for our visitors. If, after reading all this, you have concerns or questions, by all means, get in touch with us.